HFRFULLWHITE

We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

  • We register care providers.

  • We monitor, inspect and rate services.

  • We take action to protect people who use services.

  • We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

  • Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

  • Listen to and act on your experiences.

  • Involve the public and people who receive care

  • Work with other organisations and public groups.

Our values:

  • Excellence – being a high-performing organisation

  • Caring – treating everyone with dignity and respect

  • Integrity – doing the right thing

  • Teamwork – learning from each other to be the best we can

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