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Cookies Policy

Cookies Policy

Last updated: 24/04/2024

Introduction

This Cookies Policy explains what cookies are, how Hi-Flyers (“we”, “us”, or “our”) uses them on our website (the “service”), and your options regarding their use. Please read this policy carefully to understand our practices regarding cookies and how you can manage them.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you and make your next visit easier and the service more useful to you.

How Hi-Flyers use cookies

When you use and access the service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • Essential cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors and to see how users interact with our site.

We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

  • We register care providers.

  • We monitor, inspect and rate services.

  • We take action to protect people who use services.

  • We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

  • Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

  • Listen to and act on your experiences.

  • Involve the public and people who receive care

  • Work with other organisations and public groups.

Our values:

  • Excellence – being a high-performing organisation

  • Caring – treating everyone with dignity and respect

  • Integrity – doing the right thing

  • Teamwork – learning from each other to be the best we can

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