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Complaints

Complaints

Complaint Form

We're here for you

We’re very sorry you’re not happy with the service provided, please feel free to fill out our complaint form and we shall work to ensure the problem is resolved.

Here at Hi-Flyers we strive to provide the best service possible so any suggestions for improvement would be greatly appreciated.

Preston Office Address

3rd Floor, The Chambers, 53 Guildhall Street, Preston, PR1 3NU

Email Address

General Equiries: [email protected]

Driving Enquiries: [email protected]

Social Enquiries: [email protected]

Accounts Enquiries: [email protected]

Telephone

(+44) 01772 200020

Hi Flyers is a trading name of Executive Connect LTD.

Company Registration Number: 11570944

VAT Number: GB 309 3453 09

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CONTACT US

 01772 200020

[email protected]

3rd Floor, The Chambers
Preston, PR1 3NU

We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

  • We register care providers.

  • We monitor, inspect and rate services.

  • We take action to protect people who use services.

  • We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

  • Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

  • Listen to and act on your experiences.

  • Involve the public and people who receive care

  • Work with other organisations and public groups.

Our values:

  • Excellence – being a high-performing organisation

  • Caring – treating everyone with dignity and respect

  • Integrity – doing the right thing

  • Teamwork – learning from each other to be the best we can

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