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Home Care Services

Supporting Independent Living

At Hi Flyers Home Care, we understand that maintaining independence and quality of life is paramount for you and your loved ones. Our compassionate and professional team is dedicated to providing exceptional home care services tailored to meet your individual needs.

Whether you require assistance with mobility, medication management, or help with daily tasks, Hi Flyers Home Care is here to support you every step of the way. We strive to create a nurturing and safe environment where you can thrive in the comfort of your own home.

Our commitment to excellence ensures that you receive personalized care that respects your dignity and promotes your well-being. With Hi Flyers Home Care, you’re not just receiving a service; you’re joining a family that cares deeply about your health and happiness.

We're here for you

Support every step of the way

We undertand the pressure looking after a loved one thats not well can bring. It’s often hard to know who to turn to. Here at HiFlyers Home Care, our team will work with you at every step from applying for funding to the placement of a caring and compassionate champion that understands your individual needs and requirements.

Need Emergency Support?

Call us on 01772 200020 (Option 3) Office Hours Monday to Friday 8am to 4pm. Oncall Services available out of hours.

How Can Home Care Support Your Loved One

Thousands of people in the UK suffer from a range of conditions ranging from dementia to limited mobility. Here at Hi-Flyers, we believe everyone has the right to live fulfilling lives. Our support packages are designed to help users stay independent whilst providing support where necessary.

• Stability

Home care can provide stability for your loved one by helping them with tasks of daily living and medication management.

• Independence

Home care can help your loved one maintain their independence by providing assistance with things like bathing, dressing, and transportation.

• Companionship

Home care can provide companionship for your loved one, which can help reduce feelings of loneliness and isolation.

• Security

Home care can provide security for your loved one by giving you peace of mind that they are being cared for in their own home.

• Assurance

Home care can provide assurance for your loved one by knowing that help is always available if they need it.

• Respite

Home care can provide respite for family caregivers by giving them a break from the demands of caregiving.

You're not alone

Choosing The Right Solution

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We're here for you

Support every step of the way

We understand the pressure looking after a loved one that’s not well can bring. It’s often hard to know who to turn to. Here at HiFlyers Home Care, our team will work with you at every step from applying for funding to the placement of a caring and compassionate champion that feels more like a friend than a carer. 

Senior woman talking to young care nurse on home visit

We're here for you

Visits To Suite You

From weekly visits to regular visits throughout the day, visiting care provides the support you need, whenever you need it. Our care team can work with service users to create visiting schedules that are both convenient and practical

Female Care Worker In Uniform Bringing Senior Man At Home Breakfast In Bed On Tray

We're here for you

Personal Care

All of our carers are trained to provide discreet, sensitive support with areas of personal care such as bathing, dressing, toileting and continence care.

Owner in protective mask pointing and giving instruction to girl from cleaning company to disinfect the room

We're here for you

Housework

If you’re struggling to find the time or energy to stay on top of the housework, your carer can help out around the house with just about anything.

Health visitor and a senior man during home visit. A nurse or a physiotherapist helping a senior man exercise.

Not Every Individual Is The Same

Mobility Support

Your carer will be trained to provide support with getting into and out of bed, as well as navigating your home environment safely. They can also offer gentle guidance and encouragement as you perform your prescribed physiotherapy exercises, helping you improve your mobility and strength.

We are a fully regulated provider

Hi-Flyers is a fully registered provider.

Our Carers are Fully Vetted and Trained

Committed to providing the best levels of care

 DBS Vetted

All our Caregivers are DBS Vetted for Complete Peace of Mind.

 Full Training Provided

All our caregivers are given full training and regular re-training to give you peace of mind that all your loved one’s needs will be attended to with dignity.

 Complete Staff Support

We ensure all our caregivers have the correct complete support available to deliver the best care possible for your loved one.

Our care staff are trained to provide a wide range of services including:

Personal Care: This can include things like helping you to bathe, get dressed, toilet and continence care, and assisting you in matters of personal hygiene, such as shaving or applying makeup.

Household Chores: Household chores can include tasks like vacuuming, doing the laundry, cleaning, and other time-consuming activities which less mobile people may need assistance with.

Meal Preparation: Healthy, nutritious and tasty meals can play a key role in enjoying a better quality of life. You might ask your carer to cook a full meal for or just prepare a light bite for you to eat when you’re ready.

Running Errands: Our friendly carers are on hand to collect your shopping, pick up your prescriptions or take you to appointments.

Managing Medication: If you are living with a medical condition, you may need gentle reminders so that you don’t forget to take medication or assistance to administer creams, tablets or lotions.

Companionship: One of the responsibilities of a live-in carer will be to ensure you’re not left feeling isolated or unsupported. Companionship might mean sitting down for a cup of tea while you watch a quiz show together, or getting a bit more adventurous and heading out for a day trip somewhere.

Mobility Assistance: You may need help accessing certain parts of your home, and support with strenuous activities like getting out of bed. A live-in carer will provide safe and effective mobility assistance.

Complex Care: If you have a more complex health condition where you need clinical interventions, you may require nurse-led care. Our team can support you with finding the a registered nurse.

  • We take all complaints seriously and are committed to resolving them fairly and promptly. For more information on our complaints policy, please [link] or call us at 01772 200 020.
  • We are committed to providing high-quality care and value your feedback. You can find a detailed outline of our complaints policy [link].
  • The safety and wellbeing of our clients is our top priority. We have a robust safeguarding policy in place to ensure all clients are protected from abuse and neglect. You can find more information on our website [link] or by contacting us at 01772 200 020.
  • We are committed to protecting vulnerable adults. Our comprehensive safeguarding policy outlines clear procedures for reporting and responding to any concerns. Learn more at [link].

We believe in providing every service user with the best level of care to help them remain independent. As such packages are competitively quoted based on individual requirements.

Yes, Financial support is available through your local council.

For those living in Lancashire, Lancashire County Council has a dedicated team who can review your requirements and provide any eligible funding. Users may also be able to get support with making adaptions to their homes. For further information call Lancashire County Councils Adult Social Care Team on 0300 123 6720 or alternatively visit https://www.lancashire.gov.uk/health-and-social-care/adult-social-care/getting-our-support/

Yes, we are fully registered and compliant with the Quality Care Commission. 

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We’re the independent regulator of health and social care in England.

Our purpose

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Our role

  • We register care providers.

  • We monitor, inspect and rate services.

  • We take action to protect people who use services.

  • We speak with our independent voice, publishing our views on major quality issues in health and social care.

Throughout our work we:

  • Protect the rights of vulnerable people, including those restricted under the Mental Health Act.

  • Listen to and act on your experiences.

  • Involve the public and people who receive care

  • Work with other organisations and public groups.

Our values:

  • Excellence – being a high-performing organisation

  • Caring – treating everyone with dignity and respect

  • Integrity – doing the right thing

  • Teamwork – learning from each other to be the best we can